The holistic system to centralize all service requests and streamline follow-up
From incident declaration to request routing or ticket resolution. All integrated with your CMMS and building referential.
They optimize workplace ticketing with Witco:
Streamline all incidents requests at scale
Let your workforce focus on what really matters
With just a few clicks, or by scanning a QR code, anyone can easily submit a request for maintenance or cleaning services through Witco's centralized ticketing system. The team in charge (facilities or technical) will instantly be notified so you can get back to your work.
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Provide a holistic follow-up
Prioritize and effectively coordinate with third parties, such as facility managers or specialized technical services, to resolve issues efficiently.
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Streamline the routing of service requests
Help your facilities and IT teams to prioritize service requests and route them to the right point of contact such as maintenance, cleaning, IT support, or security.
Make data-driven decisions thanks to valuable insights and analytics
Our powerful reporting capabilities allow you to gain a deeper understanding of your operations and easily identify areas for improvement, further enhancing the efficiency and effectiveness of your hybrid workplace.
All integrated with your CMMS and referential
If you already use a CMMS (Computerized Maintenance Management System), tickets created within our request center can be synchronized so that your operational or facility management teams don’t have to change anything. It can also leverage your building or asset management referential, so that everything is streamlined and super efficient.
Empower your workplace IT ecosystem
We integrate with 100+ partners to help you go further with managing your workplace
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