ServiceNow
ServiceNow leverages native intelligence, automates your processes across the business for next-level efficiency, and streamlines workflows.
Category
Computerized maintenance management system
Type of integration
Requirements
Works with
No items found.
Use cases
Thanks to the Witco & ServiceNow integration, employees use the Witco app to quickly submit their workplace issues and maintenance requests. As requests are automatically forwarded to ServiceNow, workplace managers can then:
- manage tickets related to incidents, access control, maintenance needs,
- update occupants about the resolution status of a submitted ticket in real-time,
- follow up with the resolution steps efficiently through a consistent workflow.
Benefits
- Provide occupants with a user-friendly interface to submit incident requests and follow their resolution status.
- Have a seamless CMMS back-office to efficiently handle maintenance requests.
- Update occupants in real-time about the resolution of their requests, with no other third party involvement.
Contact us for more information on this integration
Category
Computerized maintenance management system